Status Messages and Controller Actions

The controller displays status messages (in Alarms Menu) on the display for several general faults. More than one status message may appear at a time. Press the Up or Down key to scroll through message displays.

Status Message Description Controller Action/Corrective Action
1 High Pressure Cut Out - Check Water Cooling
  • When:

    • If HPCO is detected and the configuration is set to water cooled condenser.

  • Indicates:

    • Poor cooling water supply.

  • Controller auto clears message 10 minutes after compressor start-up.

  • Water cooled condensing may be wrongly selected.

6 High Pressure Cut Out - Check Condenser Probe
  • When:

    • Unit stops due to high pressure cutout and the condensing temperature regulation has not activated the condenser fan.

  • Indicates:

    • Wrong location of condenser probe.

  • Controller auto clears message 10 minutes after compressor start-up.

  • Check location of condenser probe.

8 High Pressure Cut Out - Please Wait
  • When:

    • Unit stops due to high pressure cutout and the condensing temperature regulation has activated the condenser fan.

  • Indicates:

    • Poor cooling of the refrigerant.

  • Controller auto clears message 10 minutes after compressor start-up.

  • Check for high ambient temperature.

  • Check condenser fan rotation.

  • Check for blocked condenser coil.

13 Evaporator High Temperature - Check Heater System
  • When:

    • If the state “Hot Evaporator Section” is active and the control calls for heat, the message is set.

    • The state “Hot Evaporator Section” is defined either by:

      • RA probe error and Defrost probe error.

      • RA, SA, or defrost probe is above 50C.

    • The message is held by a 60 second timer after the conditions clear.

  • Indicates:

    • Evaporator section temperatures are high.

      • Supply Air, Return Air, and Defrost indicates high temperature.

  • Enter Manual Function Test menu and test (operate) heating element. Check volts and amps to determine problem.

  • Use DATA menu to evaluate evaporator section sensors.

  • Use PROBE TEST to evaluate if evaporator sensors are reading correctly.

20 Low Voltage On Line - Unit Stopped
  • When:

    • Low voltage observed, voltage has been below 330 VAC and has not risen above 340 VAC yet.

    • After 30 minutes this message will set the low voltage alarm.

  • Indicates:

    • Poor quality of power source.

  • Enter Manual Function Test menu and test (operate) components to load the power source.

  • Check volts and amps to help determine the problem.

21 Current Too High - Check Compressor and Fans
  • When:

    • The component current draw exceeds expected. 50% above expected amps for four minutes.

  • Indicates:

    • Digital Control valve malfunction.

    • Compressor, evaporator fans motor, condenser fan motor or heater current too high.

    • Defective volt or amp meter on current transmitter.

    • Power supply voltage too low.

  • Enter Manual Function Test menu and test (operate) each component.

  • Check volts and amps to determine which component has high amp draw.

  • Check power supply volts.

  • Check volt and ampere meter.

  • When the message is set, the current power consumption is logged in the event log.

22 Current Too Low - Check Compressor and Fans
  • When:

    • The component current draw exceeds expected. 50% below expected for four minutes.

  • Indicates:

    • Defective or open high pressure cutout switch.

    • Defective or open motor internal high temperature protection switch.

    • Unit on water-cooled condensing with no water flow.

    • Defective condenser coil sensor or sensor location.

  • Check Display for High Pressure Cutout message.

  • Enter Manual Function Test menu and test (operate) each component.

  • Check volts and amps to determine which component has low amp draw.

  • Check volt and ampere meter.

23 Supply Temperature Too High - Check Sensors
  • When:

    • During Chill or Frozen Mode: Supply air temperature is too high compared to return air temperature under operating conditions. The state will by time request defrost or/and probe test.

  • Indicates:

    • Low refrigerant charge

    • Incorrect connection or location of supply or return air sensor

    • Air leakage at supply air sensor cable

    • Ice or frost on evaporator coil

    • Incorrect evaporator fan operation

  • Use DATA menu to inspect readings.

  • Enter Manual Function Test menu and operate evaporator fan at high speed to evaluate probe spread.

24 Supply Temperature Too Low - Check Evaporator Coil
  • When:

    • During Chill or Frozen Mode: Supply air temperature is too low compared to return air temperature under operating conditions. The state will by time request extended defrost, defrost or/and probe test.

  • Indicates:

    • Incorrect connection or location of supply or return air sensor.

    • Air leakage at supply air sensor cable.

    • Incorrect evaporator fan operation.

  • Use DATA menu to inspect readings.

  • Enter Manual Function Test menu and operate evaporator fan at high speed to evaluate probe spread.

25 Evaporator Temperature Too High - Check Evaporator Sensor
  • When:

    • During Chill or Frozen Mode: Evaporator coil temperature is too high compared to return air temperature under operating conditions.

  • Indicates:

    • Probe spread, misplaced probes.

  • Use DATA menu to inspect readings.

  • Enter Manual Function Test menu and operate evaporator fan at high speed to evaluate probe spread.

26 Evaporator Coil Temperature Too Low - Check Evaporator Sensor
  • When:

    • During Chill or Frozen Mode: Evaporator coil temperature is too low compared to return air temperature under operating conditions. The state will by time request extended defrost, defrost or/and probe test.

  • Indicates:

    • Ice on the evaporator coil, need for defrost.

    • Probe error.

  • Use DATA menu to inspect readings.

  • Enter Manual Function Test menu and operate evaporator fan at high speed to evaluate probe spread.

27 System Low Pressure - Check Refrigerant Charge
  • When:

    • The message is related to the capacity surveillance system which observes the reefer machine capability to create a temperature drop between return air and supply air when expected to be running at high capacity.

  • Action:

    • If the expected delta temperature is not reached, the message is set and the evaporator fans stopped to prevent heating the cargo.

  • Indicates:

    • Lack of refrigerant.

  • Check Refrigerant level.

  • Check for refrigerant flow through the system, look for restrictions.

28 Frozen Setpoint - Check Air Exchange
  • When:

    • If AVL door is open in frozen set point mode.

  • Indicates:

    • Air ventilation ought to be in position closed when running within frozen mode.

  • Check air ventilation door position.

30 High Pressure Cut Out - Please Wait
  • When:

    • Unit stop due to high pressure cutout signal from the HPCO switch.

    • The message will clear when the input signal indicates normal condition.

  • Indicates:

    • Poor or missing cooling of the refrigerant.

  • Action:

    • The state will stop / remove the compressor run signal.

    • The state will overrule regulation of the condenser fan and starts the fan.

    • This state will activate and hold message 31 as long as the input signal indicates HPCO.

  • Controller clears message on compressor start-up.

  • No direct alarm action based on this situation.

  • If the state continues:

    • Check for airflow through the condenser coil, air flow might be blocked.

    • Check for condenser fan rotation and direction, must suction air through the coil and blow air out through the grill.

31 HPCO Timer Hold - Please Wait
  • When:

    • The message is timer based to protect the compressor from starting at high pressure. The message will go away when the holding time after HPCO gets normal has run out.

  • Indicates:

    • HPCO present or has just been present.

  • Action:

    • The state will stop / remove the compressor run signal.

    • The state will overrule regulation of the condenser fan and starts the fan.

    • This state will activate and hold message 31 as long as the input signal indicates HPCO.

  • Controller clears message on compressor start-up.

  • No direct alarm action based on this situation.

  • If the state continues:

    • Check for airflow through the condenser coil, air flow might be blocked.

    • Check for condenser fan rotation and direction, must suction air through the coil and blow air out through the grill.

32 Low Pressure Cut Out - Please Wait
  • When:

    • Unit stops due to low pressure cutout signal from the HPCO switch or the suction pressure reading (if present).

    • If suction pressure sensor is mounted the signal level for LPCO is below -0.27 bar to activate LPCO state and above +0.38 bar to clear the state.

    • The message will clear when the input signal indicates normal condition.

  • Indicates:

    • Possible causes include low refrigerant charge, defective low pressure cutout switch or open circuit, block TXV or suction line restriction etc.

  • Action:

    • The state will stop / remove the compressor run signal.

    • This state will activate and hold status message 33 as long as the input signal indicates LPCO.

  • Controller activates Alarm Code 31 after five minutes.

  • Controller clears message after compressor start-up.

33 LPCO Timer Hold - Please Wait
  • When:

    • The message is timer based to protect the compressor from starting before the pressure has risen from low pressure. The message will clear when the holding time after LPCO gets normal has run out.

  • Indicates:

    • LPCO present or has just been present.

  • Controller clears message on compressor start-up.

  • No direct alarm action based on this situation.

34 Compressor Too High Temperature Timer – Please Wait
  • When:

    • If the compressor temperature gets above 148C, the message is set.

    • The message will clear when the compressor temperature has been below 137C for 60 seconds.

    • The message will (also) clear when the compressor temperature gets below 132C.

  • Indicates:

    • Compressor stops because discharge temperature is above 148 C (300 F). Message remains in display until discharge temperature decreases to normal.

  • Action:

    • The state will stop / remove the compressor run signal.

    • The state will overrule regulation of the condenser fan and starts the fan.

  • The message clears itself when the compressor temperature is normal.

35 Compressor High Temperature
  • When:

    • If the compressor temperature gets above 138C, the message is set.

    • The message will clear when the compressor temperature gets below 132C.

  • Action:

    • Compressor running at high discharge temperature results in economizer/vapor injection will be active until discharge temperature decreases to normal.

    • In temperature log the state will be represented by the char ‘c’ (small c).

  • The message clears itself when the compressor temperature is normal.

36 AVL Open - Check FAE and CA Settings
  • When:

    • If configuration is AVL, the setting is below 125CMH and the AVL sensor indicates full open / dismounted door, the message is set.

  • Indicates:

    • Wrongly dismounted air ventilation door.

  • Check gas analyzer readings.

37 CO2 Reading Stuck for greater than 24 Hours
  • When:

    • With TK Fresh Plus option the CO2 level is constantly monitored. If the reading does not change / fluctuates minimum 0.1% within 24 hour the message is set.

    • The message will clear itself 10 minutes after a change has been observed.

  • Check air exchange position vs setting.

  • Check gas analyzer readings.

38 High Voltage On Line
  • When:

    • High voltage observed, voltage has been above 515 Vac. The message will clear when voltage gets below 500 Vac.

  • Indicates:

    • When the message is set, a power line value log is made in the event log, i.e., “CURR: 0.2A PH1: 0.2A PH2: 0.2A PH3: 0.3A VOLT: 529V FREQ: 63Hz “.

  • Enter Manual Function Test menu and test (operate) components to load the power source.

  • Check volts and amps to help determine the problem.

  • Possible cause for the problem is a wild running generator set.

39 Battery Charger/Heater - Check Battery
  • When:

    • The data logger battery charger reports battery charging suspended due to low temperature and the battery internal heater has been on for two hours, the message is set.

  • Indicates:

    • Fault in the data logger battery circuit.

  • Check for battery position, placement, and wiring.

40 12V/5V Sensor PSU Problem
  • When:

    • If the sensor supply (+ 12 Vdc) for the humidity or (+5 Vdc) pressure transducers is not able of supplying the 12 Vdc or 5 Vdc.

  • Indicates:

    • Too high load on the sensor supply.

    • Due to overload of the sensor supply, the power supply is not capable of enabling the 12 Vdc or 5 Vdc supply for the transducers.

  • Check for overload of the 12 Vdc or 5 Vdc transducer supply which is used for:

    • humidity transducer J1A pin 1

    • suction pressure transducer J1A pin 5

    • discharge pressure transducer J1B pin 8

    • AVL transducer J1B pin 2

  • Search for short circuit transducer or wire, between the 12 Vdc or 5 Vdc pin/wire to ground.