Thermo King Emergency Contacts

Emergency Assistance

Thermo Assistance is a multi-lingual communication tool designed to put you in direct contact with an authorized Thermo King dealer.

Thermo Assistance should only be contacted for breakdown and repair assistance.

To use this system, you need following information before you call:

• Contact phone number

• Type of TK Unit

• Thermostat temperature setting

• Ambient temperature

• Probable cause of fault

• Warranty details of the unit

• Payment details for the repair

Leave your name and contact number and a Thermo King assistance operator will call back . At this point you can give details of the service required and the repair will be organized.

No payment is needed at point of repair for customers with a ThermoKare service contract or with a guarantee of payment from their Thermo King home-dealer.