Emergency Cold Line

If you can’t get your unit operating and need assistance, you can locate a Thermo King Dealer anywhere in the United States by going to thermoking.com or by using the Thermo King North American Service Directory (available from any Thermo King Dealer). If you are unable to reach a Dealer, call the Toll Free Emergency Cold Line Number (888) 887-2202. The answering service will assist you in reaching a Dealer to get the help you need. The Cold Line is answered 24 hours a day by personnel who will do their best to get you quick service at an authorized Thermo King Dealer.

If you need assistance, and you have tried the Thermo King Container Service Directory (available from any Thermo King Dealer) to reach a Dealer without success, call the Toll Free Emergency Marine Cold Line Number (800) 227-2506 or International number +1 (512) 712 1399. The answering service will assist you in reaching a Dealer to get the help you need. The Cold Line is answered 24 hours a day by personnel who will do their best to get you quick service at an authorized Thermo King Dealer.