i Introduction
This manual is published for informational purposes only. Thermo King® makes no representations warranties express or implied, with respect to the information recommendations and descriptions contained herein. Information provided should not be regarded as all-inclusive or covering all contingencies. If further information is required, Thermo King Service Department should be consulted.
This manual is published for informational purposes only. Thermo King® makes no representations warranties express or implied, with respect to the information recommendations and descriptions contained herein. Information provided should not be regarded as all-inclusive or covering all contingencies. If further information is required, Thermo King Service Department should be consulted.
This manual is published for informational purposes only and the information furnished herein should not be considered as all-inclusive or meant to cover all contingencies. If more information is required, consult your Thermo King Service Directory for the location and telephone number of the local dealer.
Thermo King’s warranty shall not apply to any equipment which
has been so installed, maintained, repaired or altered as, in the
manufacturer’s judgment, to affect its integrity.
Manufacturer shall have no liability to any person or entity for any personal injury, property damage or any other direct, indirect, special, or consequential damages whatsoever, arising out of the use of this manual or any information, recommendations or descriptions contained herein. The procedures described herein should only be undertaken by suitably qualified personnel. Failure to implement these procedures correctly may cause damage to the Thermo King unit or other property or personal injury.
There is nothing complicated about operating and maintaining your Thermo King unit, but a few minutes studying this manual will be time well spent.
Performing pre-trip checks and enroute inspections on a regular basis will minimize operating problems. A regular maintenance program will also help to keep your unit in top operating condition. If factory recommended procedures are followed, you will find that you have purchased the most efficient and dependable temperature control system available.
All service requirements, major and minor, should be handled by a Thermo King dealer for four very important reasons:
-
They are equipped with the factory recommended tools to perform all service functions.
-
They have factory trained and certified technicians.
-
They have genuine Thermo King replacement parts.
-
The warranty on your new unit is valid only when the repair and replacement of component parts is performed by an authorized Thermo King dealer.
Copies of the approved Thermo King documentation can be found on the Thermo King iService Portal: http://iservice.thermoking.com/esa.
Software License
TK Americas: The product includes software that is licensed under a non‐exclusive, non-sublicensable, terminable and limited license to use the software as installed on the product for its intended purpose. Any removal, reproduction, reverse engineering, or other unauthorized use of the software is strictly prohibited. Hacking the product or installing unapproved software may void the warranty. The owner or operator shall not reverse engineer, decompile, or disassemble the software, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation. The product may include third party software separately licensed as specified in any documentation accompanying the product or in an about screen on a mobile application or website that interfaces with the product.
EMEA: The product includes software that is licensed under a non‐exclusive, non-sublicensable, terminable and limited license to use the software as installed on the product for its intended purpose. Any removal, reproduction, reverse engineering, or other unauthorized use of the software is strictly prohibited. Hacking the product or installing unapproved software may void the warranty. The owner or operator shall not reverse engineer, decompile, or disassemble the software, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation. The product may include third party software separately licensed as specified in any documentation accompanying the product or in an about screen on a mobile application or website that interfaces with the product. You are obliged to complete the declaration for “THERMO KING EQUIPMENT SOFTWARE LICENSE AGREEMENT” before you put your unit in operation.
This is located in your language at the following location: https://www.emea-user-manuals.thermoking.com “THERMO KING EQUIPMENT SOFTWARE LICENSE AGREEMENT”.
Emergency Assistance
Thermo Assistance is a multi-lingual communication tool designed to put you in direct contact with an authorized Thermo King dealer.
Thermo Assistance should only be contacted for breakdown and repair assistance.
To use this system, you need the following information before you call: (phone charges will apply)
-
Contact Phone Number
-
Unit Type
-
Thermostat Temperature Setting
-
Ambient temperature
-
Present Load Temperature
-
Probable Cause of Fault
-
Warranty Details of the Unit
-
Payment Details for the Repair
Leave your name and contact number and a Thermo Assistance Operator will call you back. At this point you can give details of the service required and the repair will be organized.
No payment at point of repair for customers with a ThermoKare service contract or with a guaranty of payment from their Thermo King or FRIGOBLOCK home-dealer
Please note that Thermo Assistance cannot guarantee payments and the service is designed for the exclusive use of refrigerated transporters with products manufactured by Thermo King Corporation.
General Inquires and Unit Maintenance
For general inquiries please contact your local Thermo King and/or FRIGOBLOCK dealer.
Go to www.europe.thermoking.com and select dealer locator for your local Thermo King/FRIGOBLOCK dealer.
Or refer to the Service Directory for contact information.
Or use a Application for mobile devices, download TK Tek-Marine or TK Controller.
Customer Satisfaction Survey Assistance/Feedback
Let your voice be heard!
Your feedback will help improve our manuals. The survey is accessible through any internet-connected device with a web browser.
Scan the Quick Response (QR) code or click Technical Publications EMEA Feedback to complete the survey.
Need assistance finding technical literature, to report missing content, or to provide feedback on our technical literature? Email Thermo King Americas Publications at thermokingamericaspublications@thermoking.com.